Terms & Policy

Our Terms & Policy (Please Read Before Purchase):

1. Payment & Currencies :

Advance payment is expected. All Major currencies are acceptable after reaching mutual agreements on the exchange rates by e-mail. Customer shall pay for the Products using the following payment method.

  • By cash or cheque deposit at any branch of OCBC Bank (A/C:131-1024-279), RHB BANK BERHAD (A/C:207-158-000-29624) or Maybank (A/C:5571-6630-2287)
  • By remittance

2. Custom duty, clearance and taxes :

All to be taken care of by the buyers if applicable.

3. Delivery Charges :

Delivery charges are based on the actual weight or volumetric weight of products whichever is higher.

4. Order Confirmation :

When you place an order via our Internet service you will receive two e-mails. An 'Order Confirmation' and a "Thank you for your payment confirmation email from us.

5. Data Protection :

Information that you provide us remains private and confidential to Hyper-alpha Sdn. Bhd. We will only use the information for the purpose of filling an order or communicating with customer about the status of order.

6. Information:
  • We attempts to be as accurate as possible, however, we do not warrant that product descriptions or other contents of this site are error free.
  • Please take note that all prices stated are subject to changes without notice.